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QualityThe Quality Book of Tools is intended to help family doctors and other primary care providers, teachers, researchers and decision makers assess and evaluate the complex nature of primary care. The Tool allows users to categorize the activities of family practices into practice management and clinical effectiveness.

The intention is that family practices will use the indicators to facilitate the measurement of performance in family practices, both practice management and clinical.

The Introduction to the Quality Book of Tools includes some details of the history of the Tool’s development and guidance on how to use it. Each of the eight chapters that follow comprises a category, with indicators and criteria specific to a particular part of the practice.

Further information, in the form of links to key sites, is provided to help guide the development of improvement processes based on best practices. The up to date links have been collected in a resource database that can be found at quality​.resources​.machealth​.ca.

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